This person is a Senior Program Manager at Microsoft with a decade of experience in project management, marketing communications, and program management in the IT industry. They hold a Master of Business Administration degree in Project Management from Aspen University and a Bachelor of Arts degree in Communication and Media Studies from Fresno Pacific University. Additionally, they have a background in music, with a degree in Piano and Vocal Performance from Stefan Neaga Music College. They also have certifications in Software Quality Assurance and Leadership and Management. They are passionate about excellence, growth, and customer satisfaction and have been recognized for their ability to drive clarity in ambiguity, simplify processes, and lead with influence. They are a member of several LinkedIn groups related to management, technology, startups, blockchain, and software professionals.