Michael Dahmen
Country:
Germany
Michael Dahmen sets the corporate policy objectives for his company based on customer satisfaction. He believes that customer satisfaction is key to the company's success and ensures job security for employees. According to him, the company should provide customized solutions to its clients, and this requires consistent customer service and individual consultation, rather than relying solely on technology.
The management of the company is mandated to lead by these principles outlined by Michael Dahmen and ensure that the management is effective and monitored properly, while necessary resources are allocated for optimum performance. The corporate objectives derived from these principles are measurable and provide objective assessments for achievement. Therefore, the company can track its progress and take necessary steps to improve its performance.
In summary, Michael Dahmen's corporate policy is centered on customer satisfaction and emphasizes the importance of consistent customer service and individual consultation over technology. The management of the company is required to lead by these principles and ensure effective monitoring, while the corporate objectives derived from these principles provide measurable outcomes and objective assessments for achievement.