The person being described is an operations executive who has over 20 years of experience working internationally in various fields such as emergency travel and medical assistance, logistics, customer services, insurance claims management, travel insurance, product development, general management, non-profit governance, business operations, and strategy. This person is highly experienced and has been exposed to different circumstances, including emergency situations. They have expertise in managing different aspects of travel-related businesses, such as insurance and claims management, development of products, and customer services. They also have experience working in non-profit organizations and implement governance in these organizations. In summary, this person is a seasoned expert in operations who has demonstrated expertise in different areas, including international travel, logistics, insurance, non-profit governance, and business operations.