Caplena ^Companies

Caplena.com is a business analytics tool that uses Augmented Intelligence to analyze large amounts of free text from reviews or responses to open-ended questions. The company was founded by Maurice and Pascal, who realized a gap in the industry when Market Research firms inquired if the same technology could help them with open-ended survey coding. Caplena has since processed over 50M verbatims and serves companies in more than 15 countries. Their mission is to support any insight team that analyzes any kind of open-ended feedback with AI-powered coding of verbatims, including automatic detection of topics and sentiment from free text for more than 100 languages.