Kapiche Company

Kapiche are on a mission to help organisations understand and empathize with their customers at scale using their unique software. Their software solution allows users to understand large volumes of text data from survey feedback, including NPS, CSAT and product reviews, via machine learning. They specialise in taking the data from open-ended unstructured questions along with data from traditional close-ended structured question to give deep insights, giving organisations a high degree of visibility to make strategic decisions to increase customer loyalty, growth and revenue.

Founded Date: 2016
Technology: Analytics, Artificial Intelligence, Customer Service, Data Mining, Machine Learning, Natural Language Processing, Text Analytics
Funding Status: Seed
Headquarters: Australia
Industry: Information Services