Harmonize.Ai ^Companies

Harmonize.Ai is an organization that specializes in providing machine learning, communication, research, data science, and marketing services. Their platform allows businesses to understand the customer experience across multiple channels by gathering real-time feedback from over 120+ sources and integrations. This comprehensive view helps companies gain insights into what their customers are thinking, feeling, and buying. Harmonize.Ai is trusted by some of the world's most customer-centric companies and offers a Customer Effort Score (CES) metric, which is a key driver of modern customer service management. Their services are backed by extensive research that demonstrates a strong correlation between perceived customer effort and customer loyalty.