NTT TechnoCross Companies

NTT TechnoCross is an internet-based company that offers AI-driven solutions, including ForeSight Voice Mining, an AI-based contact center analytics tool that uses NTT's speech recognition and emotion analysis technologies. ForeSight provides real-time agent support, call monitoring, and analysis of call data to improve sales, operational efficiency, and customer experience. The company has over 26,000 agents at 500 contact centers using ForeSight to provide superior customer service. NTT TechnoCross combines NTT's cutting-edge technology with other top-notch products to create optimal solutions for their clients.

Headquarters: Minato, Chiba, Japan
Industry: Communication