Puzzel ^Companies

Puzzel is the market leader in cloud contact centre solutions in Europe. Every day, our software helps over 1,100 companies in 40 countries provide smart customer experiences by combining the strengths of people and technology to service customers efficiently, effectively, and with empathy. The Puzzel Platform allows businesses to develop rich customer journeys that include a mix of live and self-service experiences, giving users the freedom to select when, where, and how they obtain help. At every touchpoint, artificial intelligence is used to automate processes, provide insight, and personalise service and support.